Training / Our offer

In constantly changing environment, a good understanding of management issue is an essential key of success. In order to regroup efficiency and teamwork, Phenix influence offers the following training program:

> Analysis of different managerial methods and its impact on team;
> Development of manager rights and responsibilities;
> Association between development benefits and employee accompanying;
> Implementation of motivational management in order to get the very best out of your team.


To build healthy relationships within your team as well as to meet business goals, we propose you to do motivational management at the same time with stress management training.

A product isn´t the essential tool to find out, whether your business is profitable. The essence lies in service that is closely linked to that product. In order to build client loyalty is crucial to know the way how them surprise, amaze and attract.

The creation of this relationship doesn´t indispensably comes from the nature and nowadays it became a subject of learning. Phenix influence developed a module with the objective to build a confidence atmosphere between your services and your clienteles.

This module contains 4 essential sale phases :
> Point of sale control with focus on stock, products and employee´s objective;
> Reception by analyzing of employee attitude and its way of being in order to link ambiance and client;
> Sale technique via client need analysis as well as sale client support;
> After sale service and customer relationship management.

An act of negotiation is becoming a daily routine whether with our employees, our partners or our customers. Subsequently, it´s also important to build well-balanced and constructive process of relationship. Thanks to our modules you will have an opportunity to find out and improve the most efficient way of negotiation and so in any situation.

This module bring together : > Understanding of different negotiation techniques;
> Balanced power measurement during your exchange;
> Argument preparation; > Body language analysis;
> Practical implementation in order to handle a conflict situation;
> The implementation of “how to reach an agreement with your interlocutor”

The communication has an important place within our professional and career development. A good understanding the issues relating to, and appropriate language application are crucial whether for external or intern environment. According to the quote of Grégory Bateson “ Everything is communication: it is impossible not to communicate”.

This module consists :
> Definition of communication plan;
> Techniques to enhance a decision-words;
> Non-verbal communication analysis;
> Implementation in order to communicate comfortably and regarding any difficult situation.

It´s not simple to manage a conflict situation in a working environment and exactly this issue could also affect our working efficiency. When a conflict once appears, it´s important to take one step back and analyze the situation. However, disagreements are inevitable and so they should be considered as factors of progress rather than failure.

This module includes :
> Analytical tools for decrypting symptomatic conflict behavior;
> Different tools for decoding different tension types;
> Intervention methods and techniques for a dispute resolution;
> Practical implementation in order to understand of various conflict situations.

Any project requires a formal presentation whether in substance or in form. This is the reason why the Booklet creation is so important. The booklet has to be always understandable for your interlocutors and to keep the manner of a thesis: a name, an abstract, summary, identified selections that are easy to read as well as precise and described contents in professional language.

This module regroups following steps :
> Your project presentation;
> Financial data analysis;
> Operation account analysis;
> Bank project presentation with an eye to bank loan.

Le stress est un des principaux facteurs mettant à mal notre rythme de vie et notre efficacité professionnelle. Il peut en résulter une baisse de performance significative et une multiplication de conflits au The stress, one of the primary factors that could easily disharmony our life rhythm as well as our professional efficiency. The stress can cause a significant drop in performance as well as a conflict multiplication within your team. To possess knowledge and skills to manage this situation is therefore essential in order to build a peaceful and prosperous environment.

This module includes :
> Methods to convert the stress into force;
> Tools to transform fear of failure into extra motivation;
> Parallel analysis between management and stress;
> Techniques of stress prevention.
The stress, one of the primary factors that could easily disharmony our life rhythm as well as our professional efficiency. The stress can cause a significant drop in performance as well as a conflict multiplication within your team. To possess knowledge and skills to manage this situation is therefore essential in order to build a peaceful and prosperous environment.

This module includes:
· Methods to convert the stress into force;
· Tools to transform fear of failure into extra motivation;
· Parallel analysis between management and stress;
· Techniques of stress prevention.

Watchmaking is a whole universe that combines expertise, technological prowess, aesthetics and history. If timepieces are often perceived as both an investment and a value of art is above all due to their mechanisms. They come from manufacturers with undeniable expertise and for true enthusiasts. Phenix Influence proposes you to gain technological knowledge in order to better satisfy the curiosity of your clients and enhance the client experience. Watchmaking beyond pure aesthetics, is essential to be able to describe the parts from a technical point of view also. This training is mostly theoretical. Simulation exercises and role plays will be organized so that students can develop the technical and aesthetic presentation protocol of the timepieces and share the legacy of your House for an emotional customer experience and rich content.

This module will address four topics:
> mechanical watches, types and components;
> Electronic watches;
> Watch-making techniques;
> Technical principles.

Branding is the mirror of the brand in the minds of clients. It is essential to understand the online reputation of the phenomenon to better manage the image of your house on the new communication platforms. The luxury sector has long been reluctant to convert to digital, anxious to preserve a tradition of image and history. But in recent years there has been a progression and an opening to digital, even in old houses. Luxury adapts slowly to the phenomenon of e-reputation, particularly in order to win and retain an increasingly young and international clientele. Branding through digital tools (internet, mobile and smartphones, social networks) and will increase its visibility and increase your sales performance, by valuing your brand.

The objectives of this training are:
> Understanding Digital Marketing applied to luxury;
> Enhance the image of your home through a cross and innovative digital strategy and a "story telling" optimized;
> Measure and protecting the online reputation of your house.

The hospitality industry is particularly dynamic and faces new players and new strategies. The training provides initially a panorama of the luxury hospitality and hotel marketing to enhance your knowledge of the sector, in France and abroad, but also the importance of French expertise and thus enhance your supply and the image of your establishment. It is indeed crucial to support a real experience to your client by offering a real personalization of the offer. This will allow you in a second time to analyze new types of hotels and business partners, as well as mutations in the luxury hospitality. Finally, in a third step, you can enrich your offer and optimize the marketing strategy of your home and thus enhance the image through targeted and innovative actions, rich in emotions and that will always surprise your clients.

At the end of this course, you'll be able to:
> Submit an offer optimized in line with the expertise of your home;
> Promote your brand through customer experience and loyalty;
> Attract new clients through innovative marketing actions.